Delivery Policy
Our Delivery Promise
At Cake Loom, we understand that your celebration cannot wait. That is why we have built a delivery system that is as premium as the cakes we bake — fast, safe, and reliable.
“Every order is handled with the same care and precision that goes into baking it — because your celebration deserves nothing less.”
⚡ How Our Delivery Works
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3-Hour Superfast Delivery Place your order and receive your freshly baked custom cake at your doorstep in just 3 hours. Available across all our delivery cities. |
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Safe & Secure Packaging Every cake is packed in premium, tamper-proof packaging designed to keep your cake fresh, intact, and beautiful from our kitchen to your door. |
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Real-Time Tracking Once your order is dispatched, you will receive updates so you always know exactly when your cake will arrive. |
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Recipient Availability Please ensure someone is available at the delivery address. Our delivery partners will attempt to reach you before arrival. In case of absence, a redelivery fee may apply. |
⚠️ Important Delivery Notes
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Weather & Traffic Conditions Delivery times may be slightly affected during extreme weather or heavy traffic. We will always keep you informed of any delays. |
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Spot Quality Check Our delivery partner may request a brief spot check upon delivery to ensure your cake has arrived in perfect condition. |
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Address Changes Address changes must be communicated at least 2 hours before dispatch. Changes after dispatch may not be possible and could incur additional charges. |
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Special Occasion Rush For peak celebration days (Valentine’s Day, Diwali, New Year etc.), we recommend placing your order at least 24 hours in advance to guarantee timely delivery. |
📍 Cities We Deliver To
Our 3-Hour Superfast Delivery is currently live in:
Delhi NCR (Delhi · Noida · Gurgaon · Faridabad · Ghaziabad · Sohna) | Mumbai | Patna | Bangalore | Chandigarh | Hyderabad | Chennai
📞 Need Help?
For any delivery queries, reach us anytime:
📱 WhatsApp: +91 78359 03050
📧 Email: care@cakeloom.com
🕒 Working Hours: Mon–Sun, 8 AM – 11 PM
🛒 Ready to Order?
Your dream cake is just 3 hours away. Order now and let us handle the rest!