Privacy Policy
Privacy Policy — Cake Loom
At Cake Loom, your privacy is as important to us as the quality of our cakes. This policy explains how we collect, use, and protect your personal information.
“Your data is used only to deliver joy — never for spam, never shared without your consent.”
📋 1. Information We Collect
| 👤 |
Sender Details Your name, billing address, phone number, and email address for order processing and communication. |
| 🎁 |
Recipient Details (Gifting) Recipient’s name, delivery address, and phone number — used strictly for successful order fulfillment only. |
| 📱 |
Device & Browsing Data Basic analytics data (pages visited, device type) to improve your experience on our website. |
🔒 2. How We Use Your Data
| ✅ | Process and fulfill your order |
| ✅ | Send order confirmation and delivery updates |
| ✅ | Respond to your queries and support requests |
| ✅ | Improve our website and services |
| ❌ | We never sell, trade, or share your data with third parties for marketing |
| ❌ | Recipient’s data is never used for promotional communication |
💳 3. Payment Security
| 🔐 |
Encrypted Transactions All payments are processed through secure, encrypted, industry-certified third-party gateways (Razorpay / PayU / Stripe). |
| 🚫 |
No Card Storage Cake Loom does not store, retain, or have access to your credit/debit card details or UPI PINs. |
🍪 4. Cookies
Our website uses cookies to enhance your browsing experience and remember your preferences. You may disable cookies through your browser settings, though some features may not function optimally.
📞 5. Contact for Privacy Concerns
📱 WhatsApp: +91 78359 03050
📧 Email: care@cakeloom.com
🕒 Hours: Mon–Sun, 8 AM – 11 PM
🛒 Ready to Order?
Your data is safe with us. Now let’s make your celebration unforgettable!